Help and Support

We’re here to help! There’s many ways to communicate with us and we provide quick and easy support.
Don’t forget you can use the Hints section available for most questions in most cases. A small hint can provide you the push you need to break a case!
One page you might want to check as well is our FAQ – Frequently Asked Questions.
  • Website

Our website has a live chat functionality in the bottom right corner. Start a conversation with us from 9am GMT to 8pm GMT and someone should be able to assist you live!
  • Email

We can support you through email, just send us an email to [email protected]
You can speak with us live through our Facebook page on
We’re also on Instagram, and happy to answer your questions! Click here to visit